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Reviews about 木曽路 町田店
3.7
/ 62 reviews and
100 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Got the worst service ever. They kept us waiting. We got a 6:00pm reservation then they gave us our seats at 6:30.
Then the waiting didn’t stop there. We waited for another 30min for our course to start. Lastly, they didn’t serve our rice during the shabu shabu. We ended up canceling the rice.
The price we paid for wasn’t really worth it. I hope you guys won’t experience it. I wish the management would do something about it.
I don’t always complain but this is just unacceptable because we went to this pricy restaurant to enjoy the food and have a great experience.
I believe no one deserves to be treated like that.… – show
Only good for those who has 3 hours to spend on their meal time to go here....
Went there with my kids and I order a dinner set menu while they ordered the kids shabu shabu menu. Service was terribly slow and staff wasn't friendly to my kids at all..
We waited forever for each food to come, I have to press the bell and waited for 10 mins and finally staff came.. then Waited for 10+ more mins for them to bring out what I asked earlier. When the time my kids have their ice cream after asking for 3 times… my tempura and rice finally came…
My kids usually behave very well in restaurants since we eat out alot but even they wanted to leave at the end cause of all the waiting! I have to skipped my dessert cause it was just unacceptable how slow things can be!!!!! Not to mention they were cold and unfriendly to my kids during the whole time since we stepped in the restaurant!
Definitely not recommended with that price and the service they have! Such a terrible experience!… – show
メニューを頼んだのですが
年末メニューになっていたのにも関わらず
店員が把握できておらず
3回も聞き直し。
教育が行き届いてない。
料理提供まで30分以上。
しゃぶしゃぶを頼んで
締めの麺が出て来ず。
頭に来てそのまま会計。
締めの麺が出ておりませんが言われ
もういいと言い店を出ました。
よく潰れないなぁ〜って思いました。
年末に最悪な店に行ってしまった。
2度と行きません。
Then the waiting didn’t stop there. We waited for another 30min for our course to start. Lastly, they didn’t serve our rice during the shabu shabu. We ended up canceling the rice.
The price we paid for wasn’t really worth it. I hope you guys won’t experience it. I wish the management would do something about it.
I don’t always complain but this is just unacceptable because we wen t to this pricy restaurant to enjoy the food and have a great experience.
I believe no one deserves to be treated like that. … – show
噂に聞いていた程ではなかったかな
呼んでも来ないし食事の提供は遅い
店員のレベルも普通のバイト
食事は値段相応の味なので感動もない
二度目は無いかな
また来店したいです。
Went there with my kids and I order a dinner set menu while they ordered the kids shabu shabu menu. Service was terribly slow and staff wasn't friendly to my kids at all..
We waited forever for each food to come, I have to press the bell and waited for 10 mins and finally staff came.. then Waited for 10+ more mins for them to bring out what I asked earlier. When the time my kids have their ice cream after asking fo r 3 times… my tempura and rice finally came…
My kids usually behave very well in restaurants since we eat out alot but even they wanted to leave at the end cause of all the waiting! I have to skipped my dessert cause it was just unacceptable how slow things can be!!!!! Not to mention they were cold and unfriendly to my kids during the whole time since we stepped in the restaurant!
Definitely not recommended with that price and the service they have! Such a terrible experience! … – show
配膳の間の悪さ、出てこないデザート、心ない平謝り、運が悪かったのかな
申し訳ないですが、デザート待たずしてお店を後に。伝票がないと言われたので、デザートも出てこないので帰りますとお伝えしたところ店長がいらっしゃ
ただ、アイスを持ってきているのにアイスを台に置いたまま片付けをしてから配膳してる。アイス溶けてました。
記念日であることを予約時に伝えると写真のサービスがありました。
当店のすき焼き定食をお気に召していただけたようで、大変光栄に思います。
ランチタイムはリーズナブルな定食からフォーマルなシーンにもおすすめの御膳まで幅広く揃えておりますので、ぜひ様々なメニューをお試しいただけまし
またのご来店を心よりお待ちしております。