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Reviews about HayatoTokyoRoppongi ハヤト 東京 六本木
4.7
/ 86 reviews and
84 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Last Friday was my first time going to this hair salon and the staff were lovely and the atmosphere of the salon was beautiful! They did an incredible job dying my hair pink and I was very happy with the result. I would definitely go there again:).
Thank you so much for choosing me for your haircut! I appreciate your lovely comment! I am looking forward to seeing you next time!
Mayuko
Zoe Y.
2022, december 7, 10:00 pm
I try local salons where I travel, this is one of them. The stylist listened and understood, and cut my hair in the way I wanted with good shape and layer. This salon also has a location in NYC, I never tried there but the stylist would stay a couple of months here and there. Would recommend this place if you look for a good Japanese stylist who speaks English.
Environment: 5 stars Cleanness: 5 stars Service: 5 stars Style: 4 stars Price: $$ English available
Keke R.
2022, november 26, 2:28 am
ヘアエクステンションはできますか
Julia N.
2022, october 20, 12:37 pm
STAY AWAY. Absolutely the WORST experience I’ve had. I’m rating this on a scale of professionalism. I saw Mayuko-san for a perm. My hair didn’t turn out the way I wanted it to so I tried to talked to her about what else we could do. Instead of being reassuring and explaining everything calmly, she VERBALLY ATTACKED me to the point where I cried over the phone just because I asked her a question. She told me along the lines of “I told you your hair won’t be as curly and just go back straight. I told you this but you wouldn’t listen.” She also said something like “you told me to use bigger rollers!!! That’s why your hair didn’t turn out as wavy as you wanted it to.” Well, I’m not a professional stylist so I really know how hair works. I honestly think she’s taking her anger out at people just for questioning her. In my 27 years of life, I’ve NEVER met a stylist as rude, demeaning, and unprofessional as Mayuko. And I know what “rude” is, I’m from the U.S.. it’s unbelievable how I could even get this type of service in Japan. I’ll be sure to tell everyone to steer clear of this salon. I’m beyond flabbergasted such rudeness exists in Japan.… – show
Annie Y.
2022, august 25, 8:10 am
The salon is nice, the environment is clean and the staff is friendly. Thank you, Hide!
Amazing scalp treatment! Blow dry is the best I have had in Tokyo!
Daniela S.
2022, july 13, 12:45 am
I chose to go to Hayato because it was recommended to me by a friend of mine, who told me that he specialized in colors. I like to do blue only as an inner color at the bottom of the head. Except for an organizational problem that I tried to adjust anyway at the time I arrived I waited for at least 20 minutes. I didn't have lunch and I was very worried if I would be able to make it to my next work session. The staff is very kind but I do not like hairdressing chat so I did not feel comfortable receiving personal questions such as: “You speak Japanese well. Is your husband Japanese?” I would prefer more conversation about my hair. The blue color did not take root of my hair. At the moment it seemed nice to me, maybe because of the lights inside the salon, but only later I noticed that some parts are blonde, very light colored and not blue. Finally, the price was very high compared to what I expected and when I asked for a clarification, he told me that he did the bleaching twice and once the blue. No consultation about this procedure! Why? I am not an expert but it does not seem different to me from what I have done in other hairdressers but really overpriced for the result I got. I am disappointed. Is there any way we can fix this before my departure to Italy on the 24th of April?… – show
Dona P.
2022, july 12, 9:26 am
Stylist Miyu is awesome! I’ve been coming to Hayato for 3 years to get roots straightening and color and Miyu always does an amazing job. Great place especially for foreigners, almost everyone speaks English. Lots of love for the salon and highly trust them!
Thank you for coming always I’m so glad that you like it! And thank you for trust me Looking forward to see you next time! Miyu
mich a.
2022, july 7, 8:42 am
I came in for a haircut with Hide since a lot of reviews said he was good and he did NOT disappoint! Even though my haircut was quite simple, he made me feel beautiful! Even my husband said it was really nice
Thank you Hide for the haircut (and plucking out two of my white hairs)! I will be coming again in the future!
Thank you so much for coming and gave me a good review. I appreciate it and I'm glad to hear that. I'm looking forward to seeing again!!
HIDE
April S.
2022, july 2, 6:33 am
I’ve been to Hayato in Roppongi twice now and have had a great experience both times! The staff is very welcoming and speaks English. My hair stylist, Hide, is friendly and very thorough with his work The first time I went, I got the organic smoothing treatment and am in LOVE with the results (see before and after pics attached). It’s supposed to last up to 6 months so I’m hoping that it does being that the humidity is so intense here
The second time I went, I got a hair trim and highlight. My hair is medium to dark brown but I wanted to lighten it for the summer and cover up some of the grays that are coming in as I age Hide suggested a color that was a couple of shades lighter than my current. It wasn’t a dramatic change but just enough to tell a difference so I’m happy with the results! Hide and the salon assistant did a great job with the color and gray touch up. The head massage during the shampoo portion of the visit is a highlight as well — so relaxing ️
Hide was also helpful with making suggestions on certain products that I inquired about such as hair conditioner and thermal products. They had both of these at the salon that I was able to purchase before leaving which was convenient!
I’ll def be returning for future treatments… – show
Hi, April Thank you so much for coming and left good review. I appreciate it and I wish to you enjoy your hair. I'm looking forward to seeing you again.
HIDE
Julia C.
2022, june 3, 10:58 am
Great experience with good English speaking and very happy with the hairstyle they’ve made for me! Shoulder rub and head massage are superb too!
Fiona C.
2022, may 29, 11:16 am
Really good experience with Hide! Friendly service and very satisfied with the cut:)
Miyu did my hair coloring (root touch-up), she is friendly and a beauty guru. I enjoy getting her beauty tips when I visit the salon. As a partner member, I get 25% discount within 2 months, so I usually plan my salon visit every 2 months to take advantage of it;)
Thank you so much coming as always! And I’m so glad that your lovely comments Looking forward to seeing you next time ️ Miyu
Arzoris H.
2022, april 2, 3:06 pm
I’ve been going to this hair salon, with Hide, for 2 years now. I trust him so much with my hair I went for my first ever hair colouring today. Hide gave me his advice and I ended up in love with the hair highlights he made. A true artist. Best salon in Tokyo. (Before & after pic)
Thank you so much for coming I’m really happy with your comments and looking forward to seeing you again!!
Hide
Kat
2022, march 17, 5:28 pm
Today I was told that the Liscio Straight treatment I’ve been getting at Hayato for the last 5 years has been damaging my hair. (After having the treatment done yesterday and being unsatisfied with the uneven results)
I’m shocked. I only started getting this treatment because it was recommended after an earlier keratin treatment at Hayato in 2016.
I have really have mixed feelings. -I’m grateful that a stylist tried to mitigate further damage by not getting as close to my roots as previous stylists BUT none of this was communicated to me before, during, or after the treatment yesterday OR when the same stylist did my hair last year. -I’m disappointed that I didn’t spend more time learning about my hair BUT I felt safe trusting the experts. -I’m worried about my hair. I was told to come back in 5 weeks for a consultation/trim and that continuing with Liscio Straight could perhaps be possible after 6 months but is ultimately inadvisable.
Overall the lack of integrity of the salon, having stylists that would damage my hair for 5 years and say nothing, is upsetting.… – show
Farrah H.
2022, march 7, 8:56 am
One of the best salons in Tokyo! Very friendly & accommodating hair stylists who really know their craft! I got a colored balayage done by Miyu. She has a good sense of what looks best. Definitely coming back.:)
So glad you liked it!!!
Thank you for leaving wonderful comments!
I am looking forward to seeing you next time!
Mayuko
I appreciate your lovely comment!
I am looking forward to seeing you next time!
Mayuko
Environment: 5 stars
Cleanness: 5 stars
Service: 5 stars
Style: 4 stars
Price: $$
English available
Thank you for coming and left a review.
Hide
The staff is very kind but I do not like hairdressing chat so I did not feel comfortable r eceiving personal questions such as: “You speak Japanese well. Is your husband Japanese?”
I would prefer more conversation about my hair. The blue color did not take root of my hair. At the moment it seemed nice to me, maybe because of the lights inside the salon, but only later I noticed that some parts are blonde, very light colored and not blue.
Finally, the price was very high compared to what I expected and when I asked for a clarification, he told me that he did the bleaching twice and once the blue. No consultation about this procedure! Why?
I am not an expert but it does not seem different to me from what I have done in other hairdressers but really overpriced for the result I got.
I am disappointed.
Is there any way we can fix this before my departure to Italy on the 24th of April? … – show
I’m so glad that you like it!
And thank you for trust me
Looking forward to see you next time!
Miyu
Thank you Hide for the haircut (and plucking out two of my white hairs)!
I will be coming again in the future!
Thank you so much for coming and gave me a good review.
I appreciate it and I'm glad to hear that.
I'm looking forward to seeing again!!
HIDE
The second time I went, I got a hair trim and highli ght. My hair is medium to dark brown but I wanted to lighten it for the summer and cover up some of the grays that are coming in as I age Hide suggested a color that was a couple of shades lighter than my current. It wasn’t a dramatic change but just enough to tell a difference so I’m happy with the results! Hide and the salon assistant did a great job with the color and gray touch up. The head massage during the shampoo portion of the visit is a highlight as well — so relaxing ️
Hide was also helpful with making suggestions on certain products that I inquired about such as hair conditioner and thermal products. They had both of these at the salon that I was able to purchase before leaving which was convenient!
I’ll def be returning for future treatments … – show
Thank you so much for coming and left good review.
I appreciate it and I wish to you enjoy your hair.
I'm looking forward to seeing you again.
HIDE
Thank you so much for coming!!
I'm so happy with your comments and looking forward to seeing you again!!
HIDE
And I’m so glad that your lovely comments
Looking forward to seeing you next time ️
Miyu
I’m really happy with your comments and looking forward to seeing you again!!
Hide
I’m really happy with your comments and looking forward to seeing you again!!
Hide
I’m shocked. I only started getting this treatment because it was recommended after an earlier keratin treatment at Hayato in 2016.
I have really have mixed feelings.
-I’m grateful that a stylist tried to mitigate further damage by not getting as close to my roots as previous sty lists BUT none of this was communicated to me before, during, or after the treatment yesterday OR when the same stylist did my hair last year.
-I’m disappointed that I didn’t spend more time learning about my hair BUT I felt safe trusting the experts.
-I’m worried about my hair. I was told to come back in 5 weeks for a consultation/trim and that continuing with Liscio Straight could perhaps be possible after 6 months but is ultimately inadvisable.
Overall the lack of integrity of the salon, having stylists that would damage my hair for 5 years and say nothing, is upsetting. … – show
We will looking forward to seeing you again
Miyu
また行きたいと思います!
またのご来店を心よりお待ちしております。