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Reviews about Feelcycle 六本木
3.6
/ 15 reviews and
20 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Great location and great staff! Yes, it’s unfortunate that tourist may not be allowed and I hope this changes in the future but it doesn’t take away from the fact that this is a great place with great instructors and killer workouts!
Feel (Excluded) Cycle The first time I came to sign up for a class, they told me I needed to create an account online. The website is entirely in Japanese, so I gave up. Skip ahead to months later, my new Japanese friend found out I am a former indoor cycling instructor, and she said she'd love to ride with me. She helped me set up an account and we called to confirm my payment. And then, and ONLY THEN, did we learn that only citizens or people with a residency card can sign up. They wouldn't refund my friend's money. I went by to talk to them in person. They made me wait for 15 minutes and then confirmed the policy again. I asked if I could email a manager and they suggested info@feelcycle. Thanks.
So yes, all tourists and temporary guests here in Tokyo, you are NOT WELCOME at FeelCycle. Ever. Time to change your name, FeelCycle. FeelHorrible Cycle? FeelUnWelcome Cycle?… – show
Kat K.
2019, august 14, 5:20 am
Hey all, they’ll let you create an account with foreign address and use foreign credit card to pay but you can’t attend a class if you don’t live in Japan. Not your spot if you’re traveling through and want a workout. Don’t let that “New York” on the sign trick you into believing they are an international company.
LEWAN L.
2019, august 1, 10:19 am
Rude staff.
Eric
2019, march 7, 4:26 pm
Really fun, great instructors, and facilities are on site. However they only have a subscription plan which is $180 a month.
As avid SoulCycle riders my husband and I were thrilled to discover FeelCycle in Tokyo… only to learn that they do NOT allow non-Japanese residents to attend their classes. Worse, they made us go through a whole song and dance to take off our shoes, come inside, try to sign up online while they watched, only to show us a sign after about 15 minutes saying, “Sorry but it’s our policy to only allow residents of Japan.” I don’t care what country we’re in, this is crappy customer service. We don’texpect you to speak anything but Japanese, but if you have a policy against foreigners you could have let us know before making us jump through hoops. Also your policy is rude and bad business, but what else is to be expected from a brand that does have to balls to come up with their own thing. Painting it black does not mean you’re not stealing.… – show
Lisa T.
2017, april 4, 2:42 am
They do not accept travelers who aren't residents of Japan. There's no option to take one class or buy a package of classes.
T T.
2017, february 15, 2:15 am
The worst of all FeelCycle branches. Rude staff, poor maintenance.
H A.
2017, january 1, 12:15 pm
楽しい
Reviews
with marks
Verified review
Average rating
- 3.6
based on
15 reviews and
20 ratings
大江戸線からは10分くらい歩きます。
スタジオのバイク配置は横長ですので、イントラを見るのであれば、中央のバイクを予約することをおすすめします。
また他の店舗より、全体的にかなり暗いです。
Yes, it’s unfortunate that tourist may not be allowed and I hope this changes in the future but it doesn’t take away from the fact that this is a great place with great instructors and killer workouts!
エントランス、カウンター、更衣室と他店舗とは明らかに雰囲気の違う強烈なラグジュアリー感がたまらないです。
スタジオは、バイクは新台、バイク配置は長方形のストレート系で若干両端を利用すると、中央前方のインストラクターさんが見えにくい感じは否めません
レッスンもインストラクターさんも今年2月からかなりのメンバーが揃えられ、旗艦店としての気合を感じます。とはいえ、どの店舗にも言えることですが
レッスン次第でいつでも伺いたい、良き店舗だと思います。六本木ヒルズ脇だからメトロハット経由ですぐに地下鉄に乗り降りできる点もいいですよね
レッスンの種類も多くいろいろな音楽を楽しみながら爽快に汗をかくことができます。
六本木のスタジオは高級感があり素敵な雰囲気です。
インストラクターの方も非常に明るくフレンドリーな感じで好印象です。
1セット45分で集中して出来るので会社帰りに行くのにもよい感じです。
慣れるまでは少々きついかもしれませんが数回通えば慣れてきて汗をかきながら音楽を楽しむことが出来るフィットネスです。
The first time I came to sign up for a class, they told me I needed to create an account online. The website is entirely in Japanese, so I gave up. Skip ahead to months later, my new Japanese friend found out I am a former indoor cycling instructor, and she said she'd love to ride with me. She helped me set up an account and we called to confirm my payment. And then, and ONLY THEN, did we learn that only citizens or people with a residency card can sign up. They wouldn't re fund my friend's money. I went by to talk to them in person. They made me wait for 15 minutes and then confirmed the policy again. I asked if I could email a manager and they suggested info@feelcycle. Thanks.
So yes, all tourists and temporary guests here in Tokyo, you are NOT WELCOME at FeelCycle. Ever. Time to change your name, FeelCycle. FeelHorrible Cycle? FeelUnWelcome Cycle? … – show