Worst airline. It’s been 11 weeks and they still are not making any refunds for cancellation. Only good about Air Canada japan office is the lady who receives the phone. She explains everything very well & in details. I would give Air Canada 0…
My international flight was delayed by 9 hours and the Tokyo staff at Haneda did everything they could to help me out, including accommodations at sky club, hotel and food. Every agent I talked to was patient and courteous. Yes the delay was…