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Prices Western Union 外貨両替専門店 トラベレックス 渋谷 マークシティ店Currency Exchange Travelex Shibuya Mark City
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I went to this branch and has to go back 3x in a day and couldn’t get my money at the end. The staff aren’t helpful, very rude and unprofessional. Stay away from this western union branch if possible.
Alonso R.
2022, december 16, 5:11 am
素晴らしいです
Nastya K.
2022, november 16, 8:49 am
I want to write aabout percon who work there, her name is OTA I never met banking staff like her. She was very biased. Firstly she don’t wanna do payment because of my visa (between I have entertainment visa, everything is ok with it). After 30 minutes she say OK. After when I fill all form to get 100 usd by WU from my friend she say that she can’t give it to me as I never see my friend in life so that’s why she can’t give money to me. I spent one hour into explain that I meet my friend and that mostly of course we communicate by internet as live in different countries. But she say NO. I say to her that I have a proof that he is my friend she say No. How is possible this behave to people?? And I saw messages about this place and seems that her behave to people not first time. I am sure that the company should took attention, because judging by the reviews, this behaviour is not the first time… – show
Iryna Y.
2022, september 26, 5:45 am
I had a bad experience today here. The staff (Ota san) was very unfriendly and slow. Asking strange questions she made me feel very bad. If you ever use this service, ask Kobayashi san for assistance. She is the only one here who is nice and fast.
Hilola R.
2022, september 11, 9:38 am
Very rude people at the counter
Farhan S.
2022, september 10, 10:32 am
Probably the worst service in the world. Slower than anything in the universe. Use of pen and paper like dinosaur age. After the long queues, learnt that they don't have enough GBP as I would like to buy. Horrible. Waste your time somewhere else.
杉山久二
2022, july 25, 8:44 am
対応が大変良かったです‼️
FAIR U.
2022, may 27, 11:06 am
I've been to many places that has the service of western union and this was the best experience I've ever experienced.
Mariia
2022, may 20, 6:33 am
The rate is super horrible, I lost almost 200$ on rate, service is unfriendly and slow.
I never met banking staff like her. She was very biased. Firstly she don’t wanna do payment because of my visa (between I have entertainment visa, everything is ok with it). After 30 minutes she say OK. After when I fill all form to get 100 usd by WU from my friend she say that she can’t give it to me as I never see my friend in life so that’s why she can’t give money to me. I spent one hour into explain that I meet my friend and th at mostly of course we communicate by internet as live in different countries. But she say NO. I say to her that I have a proof that he is my friend she say No. How is possible this behave to people??
And I saw messages about this place and seems that her behave to people not first time.
I am sure that the company should took attention, because judging by the reviews, this behaviour is not the first time … – show
If you ever use this service, ask Kobayashi san for assistance. She is the only one here who is nice and fast.
しかも、webに外貨買取りレートは書かれていなかったので、両替して結果が分かりました。
外貨販売が基準レート+x%なのだから、外貨買取りは基準−x%だろうと思っていたら、更に数%低く買い取られました。
比較用に同日に両替した他の店よりも大幅に安かったです
店舗のスタッフさんが悪い訳ではなく、故意に情報の非対称性を作る経営が嫌な感じです。