Western Union 外貨両替専門店 トラベレックス 渋谷 マークシティ店Currency Exchange Travelex Shibuya Mark City

Western Union 外貨両替専門店 トラベレックス 渋谷 マークシティ店Currency Exchange Travelex Shibuya Mark City

Will be closed in 2 h. 4 min.
Phone number
03-5458-77... — show
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Address
Working hours
Sun
11:00—19:00
Mon
11:00—19:00
Tue
11:00—19:00
Wed
11:00—19:00
Thu
11:00—19:00
Fri
11:00—19:00
Sat
11:00—19:00
Official website
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Reviews about Western Union 外貨両替専門店 トラベレックス 渋谷 マークシティ店Currency Exchange Travelex Shibuya Mark City

3.0
/  17 reviews and 14 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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  • I went to this branch and has to go back 3x in a day and couldn’t get my money at the end. The staff aren’t helpful, very rude and unprofessional. Stay away from this western union branch if possible.
  • 素晴らしいです
  • I want to write aabout percon who work there, her name is OTA
    I never met banking staff like her. She was very biased. Firstly she don’t wanna do payment because of my visa (between I have entertainment visa, everything is ok with it). After 30 minutes she say OK. After when I fill all form to get 100 usd by WU from my friend she say that she can’t give it to me as I never see my friend in life so that’s why she can’t give money to me. I spent one hour into explain that I meet my friend and th
    – show
  • I had a bad experience today here. The staff (Ota san) was very unfriendly and slow. Asking strange questions she made me feel very bad.
    If you ever use this service, ask Kobayashi san for assistance. She is the only one here who is nice and fast.
  • Very rude people at the counter
  • Probably the worst service in the world. Slower than anything in the universe. Use of pen and paper like dinosaur age. After the long queues, learnt that they don't have enough GBP as I would like to buy. Horrible. Waste your time somewhere else.
  • 対応が大変良かったです‼️
  • I've been to many places that has the service of western union and this was the best experience I've ever experienced.
  • The rate is super horrible, I lost almost 200$ on rate, service is unfriendly and slow.
  • 便利な場所にあり、取り扱い通貨の幅も広く便利さは素晴らしいのですが、外貨の買取りレートが悪かったです。
    しかも、webに外貨買取りレートは書かれていなかったので、両替して結果が分かりました。

    外貨販売が基準レート+x%なのだから、外貨買取りは基準−x%だろうと思っていたら、更に数%低く買い取られました。
    比較用に同日に両替した他の店よりも大幅に安かったです…

    店舗のスタッフさんが悪い訳ではなく、故意に情報の非対称性を作る経営が嫌な感じです。
  • 昨日は親切な担当の方で話しやすかったです。前回は別の方でしたが接客不向きな印象を受けた事があります。係員によって当たり外れがあるのかも知れま
  • I came for the Western Union services. The procedure was fast. As long as you have all the required documents of course.
  • 女性2人とも冷酷で全く親切でない最悪なサービスだった。大変残念
  • 店舗移転で閉店してる。
  • She was arrogant
  • From stair to 2F to your left. Not the best rate at all.
  • 33通貨と取扱通貨が豊富です。
Reviews
with marks
Average rating - 3.0 based on 17 reviews and 14 ratings