La persona que me atendió fue bastante amable, a pesar de que yo intente hablar en japonés ella siempre me ayudo en inglés.
Patrick L.
2023, january 8, 7:04 pm
It's convenient as you can get anyway from here. But it's huge and crowded.
シェルドンShelOui
2023, january 3, 2:12 pm
In Dec 2022 we had to come to this service centre to get JR passes. 1st floor outside the gantries. Efficient staff. Very helpful.
Sitthichai K.
2022, december 14, 10:40 am
To get there, it’s on the back of the building on ground floor. Can’t walk through the gate. Walk along the side of the building on the right side get around it. English speaking staffs. Real helpful and friendly.
Trevor
2022, november 24, 8:41 am
The staff speaks English. They were very helpful and polite when I asked for assistance with my Shinkansen ticket.
J. A.
2022, november 23, 3:31 am
Tremendously helpful, good English skills, helped me book my tickets quickly. Highly recommend. Good to get there a bit before they open if you can, as demand is high.
Saloni M.
2022, november 17, 11:42 am
Was extremely difficult to find. But once found, service was quick and top notch.
It's good place opposite Shinjuku station.. Especially for foreigners,they get special JR train passes here for travell within Japan which is very very economical.. The staff is friendly.. There are lot of restaurants and bars around this place and within the building itself....so you will get spoiled with choices of food n drinks.. What else you need in a place?
MINORU Y.
2021, march 12, 7:00 am
非常に親切・丁寧です。
Federica M.
2020, november 2, 3:07 am
The staff in this office is very polite and helpful, and actively helped me with choosing the right train for my trip.
D M.
2020, march 14, 6:43 am
Everyone is extremely helpful!
Jason R.
2020, february 24, 7:25 am
Exchange voucher for JR pass and organise Shinkansen reservations. Staff are helpful. Weekends can get busy and queue time maybe 10 — 15 minutes. Staff are efficient and will get you on the way very shortly.
Mark P.
2020, february 17, 9:56 am
The staff here were super helpful and provided lots of information.
Chris M.
2020, february 7, 10:47 am
Helpful staff, speak English.
H. P.
2020, january 25, 12:26 pm
Recently renovated.
Shyam A.
2020, january 22, 2:38 am
Service is quite good. All Staff properly speak English. We went there to Buy 3 days JR Wide pass.... Amazing pass, worth penny… Must go with this if you wanna explore Gala, Nikko, Izu and Kawaguchi-ko. Please ensure to make all reservation on the desk… It will be very much helpful… Just a suggestion… Try to get this pass one week before… So you will get the reservation for your all trains…
Can’t walk through the gate.
Walk along the side of the building on the right side get around it.
English speaking staffs. Real helpful and friendly.
Staff are helpful and very nice!
それでも行くのは、準備を含めて楽しい事もあるからだ。想定外の事故があっても対処、対応に差が出るのは『政治 経済』にも言える。
Especially for foreigners,they get special JR train passes here for travell within Japan which is very very economical..
The staff is friendly..
There are lot of restaurants and bars around this place and within the building itself....so you will get spoiled with choices of food n drinks..
What else you need in a place?
Please ensure to make all reservation on the desk… It will be very much helpful… Just a suggestion… Try to get this pass one week before… So you will get the reservation for your all trains…
でも、普通の切符を買うのに30分て
何度も確認したあげく
一番後ろの座席を指定したのに一番前になってる
新幹線乗り場に来て驚きです。
新人の場合は、ベテラン指導員を付けるべきでは⁉️