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I wonder why the lady below was able to get seated without reservation bcos we went 2 days ago at opening too and they refused us flatly. Furthermore I called many times everyday before my trip to all their 3 numbers, all nobody picked up. I could have booked via jpnezy with a fee, however we were coming from kawaguchi on 27th & the bus was late, did not want to risk it. 28th was the last day before they closed for new year. Luckily I did not reserve because on 27th our bus arrived late and we had trouble locating our hotel, by the time I went there it was 9+pm. I asked them if I can reserve or if I can come at opening time on the 28th, they said I can try. On the 28th we changed our plans significantly to go, were at Roppongi but came back all the way just to make it to the restaurant before 530pm. We even had to walk from ebisu (20min walk) to reach. & the guy just refused to let us seat. Nobody was in the restaurant, I’m sure they can accommodate just 2 seats. We can finish in 20 mins if we had to. We had a kaiseki in the afternoon and were not tt hungry too anyway, we still came. I tried all my best to reserve and nobody would pick the call. What’s the big deal? They are so stuck up. We went to Satou steak and also the teppan place at Keio plaza hotel which were highly rated too, very good and much better service than this place. I’m sure there are lots of alternatives waiting in Japan. This place is plain stuck up. Just overhyped tourist place. No locals. Pls understand when foreigners come to your place they went to significant trouble to go there, its just 2 seats I’m sure you can accommodate. Do not come here… – show
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Haley S.
2022, december 27, 7:21 am
We arrived right at opening and thankfully they were able to seat us without a reservation. The meal was amazing and the staff was extremely kind and helped guide us through the menu as well as how to eat the Kobe with the different sauces. Such a great experience.
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Adrian S.
2022, december 18, 3:02 pm
Best Kobe beef teppanyaki. This is my 2nd visit. The chef also very nice.
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김유라
2022, december 12, 3:37 am
Sirloin은 좀 기름지고 느끼한 느낌.. fillet 은 부드럽고 맛있었다. 환풍이 잘안되는지 문을열어놓았는데 내자리는 너무추웠고 철판에 불도 안들어오는 자리여서 음식이 식었다. 계산서에 세금이 10%가산되니 좀 많이 비싸다는 느낌이 든다.
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Oscar N.
2022, december 6, 9:51 pm
Wow! 50 year family run business. The wagyu is 5/5. Top ten meals of my life. Really recommend!
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Andrew T.
2022, november 28, 3:14 pm
Amazing experience that provides great value for what you pay for. Kind of a hidden gem that’s family run with a great vibe and very warm people. Highly recommended!
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S C.
2022, november 19, 4:37 pm
Every Time when I went to Japan I never forget to go here I love the owner She cook and very care every cook for the customer most important is very yummy
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Seungpyo H.
2022, november 19, 1:34 pm
very juicy wagu served by 50+ year experienced chief family
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Owen W.
2022, november 16, 7:25 pm
1966年、渋谷桜丘町で創業した【神戸鉄板焼 白秋】。神戸牛をはじめとする、厳選した国産黒毛和牛の美味しい鉄板焼きがリーズナブルに楽しめると、長年幅広いお客様に愛されてきました。お客様に 初代店主夫妻の出身地でもある、関西風の「お好み焼き」も人気!お得なコースは7,500円~ご予約可能です! Kobe Teppanyaki Hakushu was established in 1966 in Sakuragaoka-cho, Shibuya. Over the years, the restaurant has been loved by a wide range of customers for its delicious teppanyaki cuisine featuring carefully selected Japanese black beef, including Kobe beef, at reasonable prices. Thanks to the support of our customers, we have been awarded the TripAdvisor Traveler's Choice for six consecutive years. Kansai-style “okonomiyaki,” where the first owner and his wife are from, is also popular!”… – show
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Julia M.
2022, november 13, 4:07 pm
I can't say enough good things about this restaurant. It's tiny, so the meal feels very personal. And the steak. Oh, the steak. Do yourself a favor and get the bigger portion. You'll be happy you did. It melts in your mouth, you barely have to chew. And it comes with a salad and some veggies!
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Brandon E.
2022, october 31, 1:32 pm
Said i couldn't sit or make a reservation to sit when there was LITERALLY one seat wide open and was being used for a Japanese womans “purse”
Racist and rude restaurant
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David C.
2022, october 28, 2:52 am
A small authentic kitchen and dining area. Very friendly chef and staff, all eager to welcome and help guide you through your experience. Simple but delicious steak & vegetables, perfectly grilled.
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Lara F.
2022, october 25, 9:48 am
Amazing service & best Kobe beef I’ve ever had. It was our most expensive meal in Tokyo but definitely a must try if you’re there. They put the meat on the bread so it soaks up the flavour from the beef. At the end they put a bit of butter and it’s like a crunchy bit of toast. We spent about ¥17,800 in total for the both of us with extras like scallops, plum wine and garlic rice. I also loved that it was family owned and the vibe was so friendly. I will definitely be coming back if I go to Tokyo again!… – show
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Shlomo S.
2022, october 23, 4:10 pm
Food was very tasty and the service was great. Reservation was necessary.
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Ελευθέριος T.
2022, october 22, 2:58 pm
Best teppanyaki in town, a cosy, family owned restaurant with exquisite food quality and outstanding service! Highly recommended to anyone who is in Tokyo!
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Nat K.
2022, october 14, 2:53 pm
The food was amazing here! The beef just melted in your mouth, very good quality ingredients used. The garlic rice was delicious as well. It’s a family owned restaurant and the service is great, very nice and attentive! Would definitely come back.
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Anna M.
2022, october 8, 3:50 pm
I wanted to like this place. Really. Family restaurant and the grandma being out front is endearing. Besides those positive, I think you could skip… Or try… You decide.
The restaurant is unassuming. You have to have a reservation to eat and I'm convinced it's so they know how much veggies to cut and when they can go home.
The food is ok. Kobe beef was exciting to eat in Japan… But it wasn't anything magical. I've had Kobe beef before and it was same as that.
The reason I'm not impressed is service is terrible. They barely spoke to me… Got my order wrong… and never got water. Maybe it was an off night or maybe this is how they usually are and other positive reviews are the anomaly. With its high prices, heed the warning.… – show
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Rizki F.
2022, october 2, 3:12 pm
Best kobe beef in the town
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Paige B.
2022, september 23, 6:36 am
This was an amazing find and the owners were extremely welcoming. My husband and I had the pleasure of having the whole restaurant to ourselves. The food was phenomenal!
Racist and rude restaurant
The restaurant is unassuming. You have to have a reservation to eat and I'm convinced it's so they know how much veggies to cut and when they can go home.
The food is ok. Kobe beef was exciting to eat in Japan… But it wasn't anything magical. I've had Kobe beef before and it was same as that.
The reason I'm not impressed is service is terrible. They barely spoke to me… Got my order wrong… and never got water. Maybe it was an off night or maybe this is how they usually are and other positive reviews are the anomaly. With its high prices, heed the warning. … – show