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Reviews about ヒルトン東京

  /  1,186 ratings
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All reviews 57
  • 2023, january 17, 5:19 am
  • 2023, january 14, 7:14 pm
  • 2023, january 13, 11:03 am
    모든 직원이 친절하며 위치가 만족 스러움
  • 2023, january 12, 3:10 pm
    Really enjoyed our stay!!
    • 2023, january 17, 4:02 am
      Brett Hudson 様

      Thank you so much for taking the time to leave us a review — every review is very valuable.
      We would like to thank you for your great comments about our hotel, and we are delighted that we have lived up to your expectations.
      We hope to have the pleasure of welcoming you back again in the future.
  • 2023, january 11, 3:13 am
    • 2023, january 16, 9:30 am
      太田正利 様

  • 2023, january 8, 6:50 pm
    위치좋고 객실도 일본답지 않게 넓어서 좋습니다
  • 2023, january 6, 2:00 pm
    • 2023, january 17, 4:34 am
      三浦雅一 様

  • 2023, january 6, 4:59 am
    Service de qualité discret. Petit déjeuner qualitatif.
    A noter en décembre 2022 masque obligatoire dans les parties communes.
    Salle de sport petite mais bien équipée avec vue sur la piscine intérieure. Vue de la chambre exceptionnelle.
    Seul un espace fumoir est disponible en intérieur. Pas de terrasse accessible pour les fumeurs.
    • 2022, december 30, 12:25 am
      Positive 5* ratings are awesome! Thanks for taking the time to drop us some positive feedback!

      Kind Regards,
      Hilton Tokyo
  • 2023, january 5, 1:42 am
    Everything about this place is great. So many good things to mention. Food in the Executive Lounge was perfect. Room was large and super clean. The Spa and gym was great and location was perfect to get anywhere in Tokyo
  • 2023, january 5, 12:01 am
    Super hotel, skvělé služby a velmi prostorné pokoje. No a ty snídaně jsou naprosto dokonalé.
  • 2023, january 4, 6:42 pm
    Perfect location for a trip to tokio. Everything was in walking distance. The food and beverage options in the hotel like the breakfast where amazing, I also enjoyed the bar. The rooms are well mantained and offer nice views of the city. Something that really stood out was the professional behavior of the staff, especially at the front desk. Thank you for the amazing stay, see you soon!
    • 2023, january 17, 4:41 am
      Dear JF F,

      Thank you for your kind comments about the hotel, and we are delighted to read that you found the hotels convenient location to the Tokyo metro subway a benefit of staying at Hilton Tokyo.
      It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.
      We have a great team who work very hard to ensure everything is just right. Looking forward to
      – show
  • 2023, january 3, 11:50 am
    A great location, just 10 minutes from most of what Shinjuku has to offer. The rooms are spacious, if a little outdated, but the staff are courteous and helpful. The gym has plenty of cardio machines to offer (treadmill and elliptical), but the weight room is far too small. It can only accommodate 2 people at a time.
  • 2023, january 3, 8:56 am
    新宿駅からお散歩がてらにこれると思います。(キャリーなど大型の荷物は辛いかな) 対応もとにかくよく、子供にもとても優しいです。
  • 2023, january 1, 5:17 am
  • 2022, december 30, 6:01 am
    1. 地理位置便利- 相較於台場或東京灣的希爾頓,在新宿區的希爾頓酒店外出逛街比較便利。可以在新宿站搭酒店的接駁車(每20分鐘一班)或者是地鐵大江戶線都廳前站7號
    2. 價位- 相較於其它的三星級酒店或者是民宿,希爾頓酒店的價格當然比較高一點點,可是它的房間也比一般的酒店大。
    3. 服務- 雖然我從未特別需要酒店幫忙什麼,可是五星級酒店的服務品質我從來不擔心,也沒出過什麼大問題,讓我外出商務、渡假的時候可以很放心的居住。
    4. 餐飲- 不管是在1樓的早餐,或者是37樓行政樓層的輕食晚餐,熟食、麵包、或酒類、果汁飲料,種類選項還算豐富,更重要的是,對於它的食材品質是很放心的。
  • 2022, december 30, 5:23 am
    I don't know the reason. But this hotel went from being one of the best I've ever stayed to one of the worst. The rooms are not cleaned to professional standards, marks on carpet and sofas. Food in the executive lounge is average and remind me of some cheap airport lounges. And to make things worst personnel lied to me about checking out. I'd never book this again. Not recommended
  • 2022, december 28, 5:02 pm
    룸 컨디션은 좋습니다. 하지만 관광지와의 접근성이 떨어집니다. 조식은 5성급 호텔치고는 평범합니다.
  • 2022, december 28, 4:05 am
    • 2023, january 17, 7:23 am
      Dear Peter B,

      Thank you so much for taking the time to leave us a review — every review is very valuable.
      We certainly look forward to welcoming you back to stay with us when you next visit Tokyo.
  • 2022, december 27, 5:27 pm
  • 2022, december 26, 9:15 pm
    Beautiful hotel and impeccable customer service!
Average rating - 4.2 based on 57 reviews and 1,186 ratings