I came here by chance on a weekday but ended up buying a Hermes Herbag from this store. Shinjuku has so many pawn-shops/pre-loved luxury stores but I found that the lady who was on duty that day was the most friendly, helpful, and informative. She…
I don’t generally leave reviews but I just want to leave a 5 star to the lovely staff Ms. Haruka. Her customer service is exceptional! Such a wonderful lady, polite, kind and helpful. It has been a great purchasing experience, thank you Haruka!
The worst service I have ever seen in luxury brand shops. They sold me a sample and even didn’t notice me about that. Eventually, when I came home, I found many scratches and even glue inside in my so-called “new bag”. Amazing Of course I…