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Reviews about 株式会社ジャパン・ランド・サービス

  /  16 ratings
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All reviews 28
  • 2023, january 15, 10:21 am
    The process of booking was convenient. The staff I dealt with was most helpful with all of my questions and concerns. When I arrived in Japan their driver picked me up and took me to my hotel. He was friendly and courteous. The same can be said for my driver that returned me to the airport when I left. The vehicles they use are first class. A true limo experience. If I ever am fortunate enough to visit Japan in the future I would not hesitate to use their services. I highly recommend them. 5 st – show
  • 2022, october 10, 12:55 pm
    I really enjoyed my tours from Japan Land Service. The guides were extremely knowledgable and very personable and friendly. Also the customer support was excellent and responsive. I highly recommend Japan Land Service if you need a guided tour around Japan.
  • 2022, august 25, 5:25 am
  • 2022, august 21, 5:14 am
    We had a delightful time and already look forward to our next time in Japan!! It is such a beautiful country with amazing people. Thank you for your excellent service throughout (including always rapid response) and let me add a special thanks to ‘Mike’ our last guide who was a fantastic companion to have with us, full of insights and always very caring for the whole family. He helped us having an even more enjoyable time.
  • 2022, july 10, 6:20 am
    My family and I have used Japan Land Service every time we need to bring our young children to Narita!

    I have nothing other than praise for Kawamura-san and his drivers. My wife and I lived in Tokyo for 2 years and flew often through Narita. Every time we needed, Kawamura-san and his team were helpful, cordial, patient, and kind.

    If you need ground transport anywhere in Tokyo, Japan Land Service and Kawamura-san are your best option!
  • 2021, december 16, 2:49 am
    If I could rate 10 stars…I would gladly do so.
    We came to Japan to tend to a family crisis, in a panicked, frazzled and emotional state. Add a required 2-week quarantine period, need for PCR testing and a language barrier, in a foreign country, and this could have been a disastrous trip for us.
    Luckily we found Japan Land Services. They were the most helpful, patient and responsive company I've had the pleasure of working with.
    They secured us Quarantine housing, and kindly accommodated my c
    – show
  • 2021, june 4, 10:54 am
  • 2021, may 27, 5:38 am
    Excellent service!
    I needed to cancel and rearrange my reservation after I arrived at the airport. Everything went so smoothly
    I am glad that I chose this company
    • 2021, may 28, 3:02 am
      Thank you so much for choosing our service!!
      Wish you and your family all the best and stay safe while in Japan!!
      Looking forward to serve you again in the near future!!
  • 2021, may 22, 12:04 pm
    Their service is excellent. It was my first time arriving in Japan and it was even terrifying because of the pandemic. But everything went smooth, they arrived on time, and my ride back home was enjoyable. Thank you for bringing me safely to our apartment and for doing an extra mile of carrying my luggages. It is indeed an excellent service and I will recommend it to anyone who's planning to go to Japan and needs a service like this. Thank you so much!
    • 2021, may 23, 1:18 am
      Thank you so much for your kind comment!
      Again thank you for choosing our service and wish you all the best in Japan!!
  • 2021, may 15, 5:42 am
    関西空港から京都までお願いしました。新型コロナウイルス感染症の検疫手続き等の入国手続きが終わって、連絡しようと思ったら到着ロビーに担当乗務員 スムーズに乗り換えられるのはありがたいです。また、車内にセパレートカーテンがあり、運行中は窓開けを行っていますのですごく安心です!
    • 2021, may 23, 1:17 am
  • 2021, may 2, 5:27 pm
    Decided the flight in a sudden,
    But was able to arrange a hire taxi one day before the flight.
    Very helpful.
    • 2021, may 4, 1:37 pm
      Dear Cui-san,

      Thank you so much for choosing our service!
      It is my pleasure to serve you this time.
      Please let me know if you need any further assistance in the near future!
      Wish you all the best and stay safe!

      Best regards,
      Yukio Kawamura
  • 2021, february 13, 3:52 am
  • 2021, february 12, 2:01 pm
    Japan Land Service的邮件回复速度很快。在我发送询问邮件后的15分钟后就收到了回复。内容也非常详细。服务当天的车辆非常新,司机很有礼貌,在到达出口
  • 2021, february 12, 1:54 pm
  • 2021, february 12, 10:48 am
    这次到日本我们选择了Japan Land Service的机场接送服务。从一开始的价格查询到后来的几次联系他们都是非常热心而且回信速度非常快。当天到达日本后和司机的联系也是非常顺畅没
  • 2021, february 12, 2:00 am
    • 2021, february 12, 6:25 am
      この度は弊社のサービスをご利用頂き誠にありがとうございました! また、4度のご利用誠にありがとうございます! イギリスにもどられる際はまた是非ご用命頂ければ嬉しいです! どうぞよろしくお願いします!

  • 2021, february 10, 11:33 pm
    I was very impressed by the professional service provided. Staff were very friendly and helpful.
    • 2021, february 12, 6:26 am
      Dear Sue-san,

      Greeting from Japan Land Service.
      First of all thank you so much for choosing our service! We are happy to have an opportunity to serve you. Please let me know if you need any further assistance while in Japan. Looking forward to seeing you soon in the near future! Wish you all the best!

      Best regards,
      Yukio Kawamura
  • 2021, february 10, 3:10 pm
    • 2021, february 12, 6:23 am

  • 2021, february 10, 11:49 am
    • 2021, february 10, 3:09 pm
      この度は弊社のサービスをご利用頂き誠にありがとうございました。アメリカへ戻られる際はまた是非ご用命ください! よろしくお願いします!

  • 2021, february 10, 5:32 am
    海外からの一時帰国で関西空港から熊本への長距離のハイヤーを利用しました。想像以上のサービスのクオリティに感動しました。妻と2歳の子供と一緒に Land Serviceさんはすごく安心感がありました(小さい子供がいるので)。当日の車両は真新しいもので快適そのものでした。また、乗務員も2名で運行
    • 2021, february 10, 3:11 pm
      この度は弊社のサービスをご利用頂き誠にありがとうございました。また、数多くのハイヤー会社から弊社をお選び頂きありがとうございます。少しでもコ よろしくお願いします!

Average rating - 5.0 based on 28 reviews and 16 ratings