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A very good hotel (apartment) with spacious rooms. The rooms are equipped with kitchen equipment and utensils for family. Located 500meters from Ueno station, walking distance.
Hotel staff are friendly and helpful. We met a thai staff (Yada) who is very helpful and always went out of her way to help us during our stay.… – show
Dear Prasan Uea-amonvanish, Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! Our hotel is apartment hotel which has spacious room included kitchen and making our guests feel like home is our motto! As you mentioned, our hotel is near UENO JR&Keisei Line Station, and has a close distance to convenience stores and supermarkets. We're happy to hear that you found our staff helpful.We are always ready to do anything we can to make our guests' stay pleasant. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time. MIMARU TOKYO UENO EAST Front Desk Team… – show
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He L.
2023, january 3, 8:10 am
The apartment is spacious with all-you-need kitchen-ware. Staff are friendly and helpful, able to support multiple languages. Close to Ueno station, supermarket and convenient stores. Very quiet at night for quality sleep.
Dear He Lau, Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! Our hotel is apartment hotel which has spacious room included kitchen and we hope our guest would feel at home when staying with us. As you mentioned, our hotel is near UENO JR&Keisei Line Station, and has a close distance to convenience stores and supermarkets. We're happy to hear that you found our staff helpful.We are always ready to do anything we can to make our guests' stay pleasant. Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time. MIMARU TOKYO UENO EAST Front Desk Team… – show
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Rita K.
2022, december 15, 10:29 am
We spent 6 nights with Mimaru Ueno East in a family suite room. It was rather small compared to Mimaru in Osaka. The bed configuration is 2 single beds and a bunk bed. It was great for us as a family of four. However the laundry located at level 1 was not that good. As we had to buy laundry detergent to wash our clothes abd their dryers are not functioning well. Clothes were still damp after using their dryer. Customer service at their front desk were great and welcoming. Location is very good as it’s very near to JR Ueno. Plenty of convenience stores.… – show
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! Our hotel is 40 square meters for each room, and we have rooms for up to 4 adults (up to 2 children under the age of 6 can stay as an additional bed). We should have give you more detail about our dryer, there are 30min per 100yen. So guest can arrange the drying time by themself. We also appriciate that you are satify with our service.We will do our best to have a better time when you come next time, so please feel free to visit us again. Front staff MIMARU TOKYO UENO EAST… – show
Dear Shizzie Bizz, Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! We're delight to know that you enjoyed your experience with us. We very much look forward to welcoming you again in the future! Until we meet again, please take care.
Mimaru Tokyo Ueno East Front Desk
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Travel f.
2022, november 17, 1:30 pm
Very friendly reception, close to Ueno station (easy connections to everywhere in the city). We had asked for a quiet room and it was remarkably quiet compared to the busy neighborhood. Very large rooms with kitchen. Good beds and a beautiful roof terrace. Value for money really a must in Tokyo.
Dear customer, Thank you for choosing MIMARU UENO EAST as a place to stay and taking the time to share your feedback. We are happy to know that you are satisfied with the room and our staff. We will always try our best for better service, and we are looking for your next visit. MIMARU TOKYO UENO EAST Front Desk Team
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Reply
매콤한인생
2022, november 14, 7:46 am
우에노역에서 도보 약 10분 거리 객실 크고 유아를 동반한 사람을 위한 쿠션과 매트리스도 있고 화장실 샤워실이 분리되어 있는 것도 편함 창문을 제대로 못 열고 바로 옆으로 지상전철이 고가도로로 지나가서 야간에 가끔 시끄러운 게 단점
Thank you very much for visiting MIMARU Tokyo Ueno EAST. We are very pleased to receive your compliments. We apologize for any inconvenience caused by the noise. We will make further efforts to provide better service. 감사합니다!
Dear Guest, Thank you for staying with us at MIMARU Tokyo Ueno EAST. We are delighted to hear that you enjoyed your stay and appreciate you taking the time to share your experience with us.
Our hotel is a relatively spacious room of about 40 square meters, and we have rooms for up to 4 adults (up to 2 children under the age of 6 can stay as an additional bed). We also have connecting rooms that can accommodate up to 8 people, and we also have rooms that can accommodate up to 6 adults (approximately 60 square meters) in nearby facilities. We hope you had a wonderful time in Tokyo, and we hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.
Warm regards, Front Desk Team MIMARU Tokyo Ueno EAST… – show
Good value of money with a nice room without any complaints. The staff are always friendly. You can have the self service of amenities, slippers and pajama at ground floor at anytime which is really nice. 8minutes walk to Ueno station and 2minutes walk to the nearest convenient store.
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! We are delighted to hear that you enjoyed your experience with us and your gift.
If you have a chance, we very much look forward to welcoming you again in the future!
My daughter and I visit from 4/22/22—4/24/22. We enjoyed our stay. The safe was very friendly, and the room was beautiful. Also, they gave me an early Mother's Day gift. Our overall experience was GREAT.
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! We are delighted to hear that you enjoyed your experience with us and your gift.
If you have a chance, we very much look forward to welcoming you again in the future!
สตาฟคนไทย น้องญาดา บริการดี ให้ข้อมูลดี แนะนำครับ
A very good hotel (apartment) with spacious rooms. The rooms are equipped with kitchen equipment and utensils for family. Located 500meters from Ueno station, walking distance.
Hotel staff are friendly and helpful. We met a thai staff (Yada) who is very helpful and always went out of her way to help us during our s tay. … – show
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay!
Our hotel is apartment hotel which has spacious room included kitchen and making our guests feel like home is our motto!
As you mentioned, our hotel is near UENO JR&Keisei Line Station, and has a close distance to convenience stores and supermarkets.
We're happy to hear that you found our staff helpful.We are always ready to do anything we can to make our guests' stay pleasant.
Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time.
MIMARU TOKYO UENO EAST
Front Desk Team … – show
Staff are friendly and helpful, able to support multiple languages.
Close to Ueno station, supermarket and convenient stores.
Very quiet at night for quality sleep.
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay!
Our hotel is apartment hotel which has spacious room included kitchen and we hope our guest would feel at home when staying with us.
As you mentioned, our hotel is near UENO JR&Keisei Line Station, and has a close distance to convenience stores and supermarkets.
We're happy to hear that you found our staff helpful.We are always rea dy to do anything we can to make our guests' stay pleasant.
Once again thank you for your review and hope we could host you again either at MIMARU TOKYO UENO EAST or at other MIMARUs on Tokyo and Kyoto and Osaka when you visit Japan next time.
MIMARU TOKYO UENO EAST
Front Desk Team … – show
However the laundry located at level 1 was not that good. As we had to buy laundry detergent to wash our clothes abd their dryers are not functioning well. Clothes were still damp after using their dryer. Customer service at their front desk were great and welcoming. Location is very good a s it’s very near to JR Ueno. Plenty of convenience stores. … – show
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay!
Our hotel is 40 square meters for each room, and we have rooms for up to 4 adults (up to 2 children under the age of 6 can stay as an additional bed).
We should have give you more detail about our dryer, there are 30min per 100yen. So guest can arrange the drying time by themself.
We also appriciate that you are satify with our serv ice.We will do our best to have a better time when you come next time, so please feel free to visit us again.
Front staff MIMARU TOKYO UENO EAST … – show
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay!
We're delight to know that you enjoyed your experience with us.
We very much look forward to welcoming you again in the future!
Until we meet again, please take care.
Mimaru Tokyo Ueno East
Front Desk
Thank you for choosing MIMARU UENO EAST as a place to stay and taking the time to share your feedback. We are happy to know that you are satisfied with the room and our staff. We will always try our best for better service, and we are looking for your next visit.
MIMARU TOKYO UENO EAST
Front Desk Team
객실 크고 유아를 동반한 사람을 위한 쿠션과 매트리스도 있고
화장실 샤워실이 분리되어 있는 것도 편함
창문을 제대로 못 열고 바로 옆으로 지상전철이 고가도로로 지나가서 야간에 가끔 시끄러운 게 단점
감사합니다!
MIMMARU TOKYO UENO EAST
浴室霉味的問題,由第三天開始,我已經24小時開強風模式,但還是有很明顯的霉味。 下次再遇到,我會通知你們處理。
很榮幸,您在旅行時選擇了MIMARU,希望您在東京度過了美好的時光。
關於窗簾,本飯店所有房間的窗戶都配備有捲動式遮光窗簾,十分抱歉沒有事先傳達,造成誤解。若您下次在有緣入住本酒店,我們可以爲您説明捲簾的所在位
關於浴室的霉味問題,很抱歉給您造成了不好的體驗。由於浴室沒有窗戶,前臺建議您24小時使用浴室自帶的排風扇(强風模式),這樣氣味會消減很多。若
十分抱歉這次沒有與你提前溝通,若您還有其他問題,可以及時與我們聯絡,我們會立即對應。
誠摯期待您的下次光臨!
MIMARU東京上野EAST
Front Desk Team
ポケモン好きにはたまらないです。でもちょっと値段設定は高めですね。
屋上にハンモックがあり、揺られながらスカイツリーや夜空が見えるのが良かったです。でもハンモックが年季が入っていて1つは半分位破れていて安定感
またお忙しい中、ご滞在の感想をご投稿いただき重ねてお礼申し上げます。
ポケモンルームで快適にお過ごし頂けた様子をお伺いでき、大変嬉しく思っております。
その一方で、お客様のご期待に添えなかった点がありましたこと、大変心苦しく思っております。
ハンモックにつきまして、せっかく屋上からの景色をご満喫いただけたところをご不快の念をお掛けいたしましたこと、深くお詫び申し上げます。ご指摘頂
この度はご多用のところ、貴重なご意見をお寄せ下さり、ありがとうございました。
今後もスタッフ一同、お客様により一層満足いただけるホテルを目指して参りますので、引き続きご愛顧いただけますよう、お願い申し上げます。
MIMARU東京上野EAST
フロント
Thank you for staying with us at MIMARU Tokyo Ueno EAST.
We are delighted to hear that you enjoyed your stay and appreciate you taking the time to share your experience with us.
Our hotel is a relatively spacious room of about 40 square meters, and we have rooms for up to 4 adults (up to 2 children under the age of 6 can stay as an additional bed).
We also have connecting rooms that can accommodate up to 8 people,
and we also have rooms that can accommodate up to 6 adults (approxim ately 60 square meters) in nearby facilities.
We hope you had a wonderful time in Tokyo, and we hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.
Warm regards,
Front Desk Team
MIMARU Tokyo Ueno EAST … – show
必要なアメニティはフロント前にあり、食事はデリバリーも頼めるようですが、デパ地下で調達し、ゆっくり楽しみました。
食器類も揃っているので、過ごしやすかったです。
ポケモンルームで快適にお過ごし頂けた様子をお伺いでき、大変嬉しく思っております。
ポケモンルームはお誕生日のご利用も多く、どのお客様にも素敵なご滞在の思い出をお残し頂けるよう最大限ご協力させて頂いております。
今後も多くのお客様にご満足頂けるよう、サービス向上に努めて参ります。
またのご利用、お待ち申し上げております。
MIMARU東京上野EAST
The staff are always friendly.
You can have the self service of amenities, slippers and pajama at ground floor at anytime which is really nice.
8minutes walk to Ueno station and 2minutes walk to the nearest convenient store.
We are delighted to hear that you enjoyed your experience with us and your gift.
If you have a chance, we very much look forward to welcoming you again in the future!
Until we meet again, please take care.
Warm regards,
Kaho
Front Desk Team
MIMARU Tokyo Ueno EAST
子供がポケモン好きのため宿泊しましたが、そうでもないかな
壁紙がポケモンなだけとでかいカビゴンがいるだけ
このカビゴンって洗えるの?
綺麗?ファブリーズだけ?って考えてしまいます。
壁紙も脂のような跡や破れもあり
そこまでって感じでした。
あと、アパートメントタイプなのでキッチンと食器があって、食器もポケモンでした。
私達は一泊なのであまり意味ないでしたが。
またお忙しい中、ご滞在の感想をご投稿いただき重ねてお礼申し上げます。
カビゴンのぬいぐるみは客室清掃時、毎回徹底的に除菌をしておりますので、どうぞご安心くださいませ。
壁紙の不具合につきまして、ご指摘いただき、誠にありがとうございます。
改善に向け、清掃チーム含めスタッフ全員で早急に取り組んでまいります。
当館ではお客様にご自宅のようにお寛ぎいただけるような空間づくりに努めており、ご感想をいただきました通り設備の整ったキッチンや広いリビングダイ
今後も皆様がより快適にお過ごしいただけるようにスタッフ一同を努めて参ります。
またのお越しを心よりお待ちしております。
MIMARU東京上野EAST フロントスタッフ
カビゴンのぬいぐるみとポケモンな装飾に子供は大喜び。
備え付けの設備で足りないものは大体借りることができ、不自由なかった(赤ちゃん〜幼児用にベッドガード、お風呂の風呂桶、バーミキュラのトースター
ベッドはシングルベッドを2つ並べたもの。
布団もシングルなので2人で寝ても布団の奪い合いにはならない。
ベッドのコンセントにUSBケーブルが使えて寝る時のスマホ充電場所問題もなく良かった。
総じて、動線を踏まえた造りになっており快適(文句としては、ソファーが動かしにくいくらい)
スタッフの対応も丁寧で良かった。長期滞在ではオススメできるホテルだと思う。
ポケモンルームで快適にお過ごし頂けた様子をお伺いでき、大変嬉しく思っております。
ポケモンルームはお誕生日のご利用も多く、どのお客様にも素敵なご滞在の思い出をお残し頂けるよう最大限ご協力させて頂いております。今回も、お誕生
ソファに関しまして、ご希望に沿えず申し訳ございません。
皆様に快適にお過ごしいただけるように努めて参ります。
今後も多くのお客様にご満足頂けるよう、サービス向上に努めて参ります。
またのご利用、お待ち申し上げております。
MIMARU東京上野EAST
客室で快適にお過ごし頂けた様子をお伺いでき、大変嬉しく思っております。
しかしながら、チェックインの際にはご案内が至らず、ご迷惑をお掛けし申し訳ございませんでした。MIMARUホテルはどのホテルにも様々な国籍のス
そして次回は赤坂にご予約をお取り頂いたとのこと、光栄でございます。
ホテルによって、それぞれご用意している貸出備品なども違いがございます。赤坂もお楽しみ頂ければ幸いです。
今回はお忙しい中、貴重なご意見ありがとうございました。
またのご利用、心よりお待ち申し上げております。
MIMARU東京上野EAST
クチコミ通り凄い良いホテルでした。
私たちは小2、5才、11ヶ月の子供とポケモンルームに泊まりました。
まだハイハイの子供がいるので、床も綺麗なホテルだと良いなと思っていましたが、予想以上に清潔感に溢れていました。
部屋だけでなく、ロビーや屋上テラスも綺麗でした。
屋上テラスにはハンモックが2台あり、たまたま他の方がいなかったので、使用することができ、子供たち楽しんでいました。
水は張っていませんでしたが、簡易プールと思わしきものも設置されてましたが、水着がなかったし、使って良いのか分からなかったのでそれは使いません
他の方のクチコミにもありますが、受付のスタッフさんで外国人の方がいました。
シフト制だと思うので、チェックインの日の昼間と夜、チェックアウトの日の朝とで、それぞれ違う方が対応してくれましたが、皆さん日本語が流暢で、親
むしろ日本人の私の方が滑舌悪くて聞き取りずらいくらいだと思います。。
ちなみに、日本人のスタッフさんも二人ほどお見かけしました。
高速道路と幹線道路に面していながらも、全く騒音がしなく て、夜もぐっすり眠れました。
べっどの寝心地自体も最高でした。
私たちは車でのアクセスでしたが、上野駅の入谷口からなら、徒歩5分も掛からないくらいだと思うので、電車でのアクセスも良いと思います。
近くには飲食店も多いので素泊まりでもよし、部屋にはカトラリーや調理器具も揃っていたり、ホットプレートの貸し出しもあるので、部屋で料理してもよ
何一つ不自由のないホテルです。
子供の誕生日で利用したのですが、とことん良い思い出になり良かったです。
ありがとうございました。 … – show
客室・スタッフ・清掃まで全てのサービスに高評価を頂き光栄に思っております。何よりもお客様に快適にお過ごし頂けましたことが大変喜ばしいことでご
ポケモンルームはお誕生日のご利用も多く、どのお客様にも素敵なご滞在の思い出をお残し頂けるよう最大限ご協力させて頂いております。今回も、お誕生
今後も多くのお客様にご満足頂けるよう、サービス向上に努めて参ります。
またのご利用、お待ち申し上げております。
MIMARU東京上野EAST
過ごしました。また来たいです。
この度はMIMARU東京上野EASTについて貴重なレビューをいただきありがとうございます。重ねてお礼申し上げます。
有難くもお褒めの評価も頂きまして嬉しく思っております。
これからもお客様にご満足いただけますようより良いホテルを目指して参ります。
物理的にはあまり便利ではありませんが、私たちはあなたの楽観的な考えと喜びを感じています。
また、私たちは、あなたが私たちにエネルギーを与えてくれることにとても感謝しています。
スタッフ一同、心より感謝しております。
フロントスタッフ 一同
MIMARU東京上野EAST
Thank you so much for choosing to stay with us here at MIMARU Tokyo Ueno EAST, and for taking the time to share your feedback with us about your stay! We are delighted to hear that you enjoyed your experience with us and your gift.
If you have a chance, we very much look forward to welcoming you again in the future!
Until we meet again, please take care.
Warm regards,
Ross
Front Desk Team
MIMARU Tokyo Ueno EAST
子供たちは大喜びでひたすら大きな人形を抱っこしながら幸せそうに寝ていました。屋上にはハンモックもあり、良い時間が過ごせました。
ホテルの従業員の方々もみんな親切でしたし、上野動物園や博物館なども子供でも徒歩圏内にあり、食事する場所も充分にある上に、部屋にキッチンがつい OUTしてきて食べる際もお皿なども使えます。
文句なし!
オススメです!
(動物園も博物館も今は予約必要なので、ご注意ください!)
ありがとうございました。
この度はMIMARU東京上野EASTを数あるホテルの中からお選びいただき誠にありがとうございます。
ポケモンルームをご利用でお客様がご満足なさったようですごく嬉しく思っております。
上野周辺エリアに上野動物園や博物館以外はアメ横商店街もございます。用途や目的に合わせてご家族の皆様で行きたい場所を選んで頂くことが可能です。
またはサービスについてお褒めの言葉をいただき、スタッフ一同大変嬉しく思っております。
お客様の次お越しの際にはもっとご満足な気持ちと幸せな経験になれるように全力で頑張ります!
スタッフ一同、心より感謝しております。
フロントスタッフ一同
MIMARU東京上野EAST
大きなカビゴンが迎えてくれて子供は大喜びでしたし、部屋はきれいに清掃され、思いの外広くて過ごしやすかったです。
フロントの方は皆さん外国の方だったと思うのですが、日本語が流暢でとても親切に対応してくださいました。子供が「皆日本語上手だった!」とびっくり
機会があればまた泊まりたいと思いました。
この度は、数ある宿泊施設からMIMARU東京上野EASTにご宿泊頂き誠にありがとうございました。当ホテル従業員一同、心より厚くお礼申し上げま
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