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Our experience with Omakase Tours and our travel agent Chiharu was exceptional. We would highly recommend their service. It was our first trip to Japan and they provided us with help on every detail. Thank you so much for ensuring we had a fantastic holiday in Japan, especially your help with organising our accommodation and skiing activities at Hakuba. We had a great time.
Dear Rebecca san, Thank you so much for your wonderful review. I am sorry for the late reply. It was a pleasure to assist you on your trip to Japan. Japan is a great place to visit any time of the year, so please come back. And I look forward to visiting your country. Again, thank you very much! Chiharu
Olin P.
2022, december 5, 9:02 am
Incredibly well run tour, I was able to fulfil my long term dream of going to Symphogear Live 2022, Other than that our guide did a great job fitting everything in and adjusting the itinerary when needed. I'd highly recommend anyone who's booking a tour to Japan to choose Omakase
Dear Olin san, Thank you for your nice review. It was a pleasure helping you on your trip. We are very happy that you have been able to go to the Live and experience a variety of Japanese anime. Please come to Japan again! Thank you very much. Chiharu
Ignacio M.
2022, november 30, 6:39 pm
Honestly one of the best guided trips I have ever had. The guides are top notch and the planner was extra helpful. From solving all our doubts to giving great recommendations for places to visit. Selecting hotels with great connectivity and great food options nearby. They even helped us book meals on some restaurants we wanted to try. Since we went at the end of COVID, they kept us up to date on the restrictions and process to get there. Every time the government made a change, they would also give us information the following day. They also kept good communication and would answer sure questions quickly while on other agencies we tried, they would take several days. Over all, I do recommend working with them.… – show
Dear Ignacio san, Thank you for the nice review. It was our great pleasure to assist you on your trip. I hope you enjoyed the beautiful scenery of Japan. I am sure there were some things we did not do well, but thank you for coming to Japan and using us. Chiharu
Ana G.
2022, november 29, 12:22 am
Hiring them was the best decision we made for our trip to Japan. Everyone was amazing, cordial, and friendly. The tour they plan for us was very well design with lots of beautiful places, both natural and historical. They were always within reach to help with doubts or to make reservations in restaurants. They also helped us with the hotels, and it was pretty nice arriving and not having to bother with that. And they picked the best locations. The guides were friendly and knowledgeable. I can’tsay how happy I am with their services; 100% recommended. I hope to go back and if I do I would hire them again.… – show
Dear Ana san, Thank you for your wonderful review. We are so glad you are enjoying Japan. The guides raved about how nice you guys are. It has been our unparalleled pleasure to assist you on your trip. We look forward to seeing you in Japan again! Spring is also nice. Chiharu
Piotr S.
2022, november 16, 7:01 pm
We would like to thank your agency for helping us organize our trip to Japan in October 2022, amid changing government regulations and COVID related restrictions. Your agency worked with us to make our long-anticipated trip possible despite many uncertainties. The agent assigned to our case: Yumi Takahashi, did an exceptional job. After she found out about our interests, she worked with us on refining the itinerary, identifying transportation options, reserving several hotels, buying tickets toa special performance and hiring guides in the cities other than Tokyo. In Tokyo, where she was our guide, we enjoyed her company and benefited from her knowledge of the city.
We just came back to the US after a month-long trip to Japan and can honestly say that Yumi’s help was an important factor that made this trip so successful. Because of it we can recommend her and your agency to other travelers without any reservations.
We cannot thank you enough for these kind words. It was our honor to assist you and Yumi enjoyed all the exchanges she had with you. I hope you enjoyed Japan to the fullest. Thank you so much. Chiharu and Yumi
Roger S.
2022, october 20, 4:12 pm
We all had a most enjoyable holiday which would have been difficult to manage without your guiding services. We would happily recommend them to others.
Dear Roger san, We cannot thank you enough for these kind words. During your three-week trip, you experienced the heat of summer, the freshness of autumn, and even the first snowfall. I hope you have enjoyed Japan to the fullest. It was a great pleasure to meet you. Thank you so much. Chiharu
Michael K.
2022, october 2, 7:50 pm
We found Omakase via a Facebook recommendation after contacting a few other Japanese travel agencies.
Immediately we knew that Omakase was going to be the agency we went with. We interacted with Chiharu who was extremely knowledgeable and good at asking questions to get to know our personality and help customize the trip.
She went out of her way to reserve, research, and book the perfect Japan trip.
Her assistance with all of the paperwork to apply for the visa and health requirements was spot on and we were approved very easily.
She booked us with a tour guide named Yuki. My best way to describe her was that she felt like having your very helpful and knowledgeable best friend on the trip with us. She guided us, modified bookings on the fly, and kept us laughing and learning the entire trip. And sent us wonderful photos after our trip.
This was by far the best Japan trip we’ve ever had and we will definitely be booking our travel with Omakase again.
Thank you Chiharu and Yuki for such an awesome tour of Tokyo, going the extra mile, and really caring about all of the small details!… – show
Thank you so much for using our service this time! It was our pleasure to host you in Japan. We really appreciate you taking the time to enjoy Japan — sightseeing, dining, shopping, etc.We look forward to hosting you again in Japan!:) From Chiharu & Yuki
Jake F.
2022, september 29, 1:23 am
Super helpful and knowledgeable staff! Was able to get a fair price and useful information for our upcoming trip. Highly recommend!
Thank you so much for contacting us and for your wonderful review! Please have a wonderful trip in Japan! Yumi
gary a.
2022, september 9, 4:26 pm
We had such an amazing experience touring Tokyo, Osaka and Kyoto. Our tour guides Rie-San and Michiko-San were excellent! Big shoutout to Takeshi and Chiharu for putting together this great tour for us! Can’t wait to come back!
Dear Gary san, Thank you so much for the wonderful words! More than anything else, we are glad you enjoyed Japan. The weather was fickle, though: hot, rainy, and windy! We look forward to seeing you again soon! Thank you again! Chiharu
Dave R.
2022, july 14, 1:00 pm
I only had 2 days in Tokyo for a layover, but they did a fantastic job organizing a tour that showed the highlights of the city.
They were super helpful in helping to get my paperwork in order for the tour.
My guide for the tour was also wonderful, very friendly, knowledgeable and engaging. I had a great time, and would recommend to anyone!
Dear Dave san, Thank you very much for choosing us. We are very happy to hear such wonderful words from you. Above all, we are most pleased that you enjoyed your stay in Tokyo despite these restrictions. Please come back to Tokyo again! Thank you. From Chiharu
Adam H.
2022, april 13, 5:00 am
Great tour of Nara. Our guide spoke excellent English and was very knowledgeable.
Dear Adam san, Thank you very much for using us and a wonderful review. I'm glad you were able to experience feeding deer. We will be happy to assist you on your next trip, so please contact us again anytime. Chiharu
We booked the Mt. Kurama tour in Kyoto and highly recommend it. Michiko-san, our tour guide, met us at our hotel and we commuted to Mt. Kurama together. It was such a nice experience for foreigners and locals alike because Michiko-san was very knowledgeable of Japanese history and we learned a lot from her. She also speaks perfect English! We were lucky enough to see wild deer on our hike and it made our hike truly special. We will definitely book again!
Hello Anna, Thank you for your kind review of our Mt Kurama tour! We are really glad you had a good time and that's amazing that you saw wild deer. If you are ever interested in another nature and culture tour, we have many recommendations, like Lake Biwa in Shiga, or the Nakasendo hike, or many more, so please reach out for future travels. From Dara (and passing on a big thank you from Michiko too!)
Laroussi E.
2021, october 4, 2:50 am
Thank you for helping us with our trip to Okinawa. It was fabulous and we loved every moment of it. The diving was magical.
Dear Laroussi-san Thank you so much for participating the diving and excellent review! Now that you have obtained your license, so enjoy diving in the world's oceans! If you are ever looking for exciting non-diving experiences in Japan, please feel free to contact us again! From Takeshi
sivananth T.
2021, may 10, 11:13 am
It was a good experience, I like the snorkelling trip where I could see turtles and various coloured fishes, it was exiting!! I enjoyed.. thank you for the service!!
Thank you for joining our activity and posting 5 star review! As you know, tourism industry has been in a very difficult situation for more than a year, so your feedback was very encouraging for us! When you planing for summer vacation, we will happy to support again, so feel free to contact us again. Stay healthy and enjoy your life in Japan!:)
https://omakase-tour.com/customized-holiday/
From Chiharu
Marvin E.
2021, april 2, 8:50 pm
Omakase (Trip Designer) have always been in the forefront in ideal Japanese insider tours and experiences. Absolutely professional and friendly staff and have been a pleasure to deal with.
Thanks again, Marvin. It's really encouraging and nice to know that you think we are professional and friendly. Your kind support is always appreciated not only by me, also by Chiharu and Dara too. Please feel free to contact us again if you have a chance to go to the region for business or travel. Not work too hard, lol. Takeshi
Julie M.
2021, march 4, 12:16 pm
I highly recommend Trip Designer! I have been in contact with Chiharu-san which has been very helpful and responsive! Trip Designer helped me organize my holidays during Christmas and I can't wait to collaborate with them again to plan new holidays (and even if you just need information, they will gracefully help you! They are awesome!). Be sure to collaborate with them for your upcoming trip, you won't regret it.
Thank so much for your excellent review! I'll happy to support your next trip as your private travel concierge. Stay safe and enjoy your holiday in Ishigaki island:) Chiharu
Hi, Javier-san Thank you so much for your excellent review and sending us a new inquiry about Sapporo trip! We will happy to propose your next trip. If you have any expats friends who want to travel in Japan, we'll be appreciated if you introduce us for them. Chiharu:)
Sarah N.
2021, february 18, 5:31 am
I have nothing but praise for the staff at Trip Designer. The my made sure I was comfortable and safe at all times on my tour of Kochi in a wheelchair. They tour was extremely well planned and most enjoyable. I could visit places off the beaten track that only locals would know about. They were professional at all times and their knowledge of the area was fantastic. I didn’t feel rushed, stressed or like I was on a cookie cutter tour; they were flexible and listened to my requests. I felt like Iwas on tour with family and friends. For a professional, enjoyable and knowledgeable tour of Japan, I highly recommend the team at Trip Designer.… – show
Dear Sarah-san, Thank you so much for your review! It was great pleasure for us to visit Kochi with you. We enjoyed so much with you and Ta-chan. We'll appreciate if you could recommend Kochi for your expats friends and friends in Australia. Thank you!
Thank you so much for your wonderful review. I am sorry for the late reply. It was a pleasure to assist you on your trip to Japan.
Japan is a great place to visit any time of the year, so please come back. And I look forward to visiting your country.
Again, thank you very much!
Chiharu
Thank you for your nice review.
It was a pleasure helping you on your trip.
We are very happy that you have been able to go to the Live and experience a variety of Japanese anime.
Please come to Japan again!
Thank you very much.
Chiharu
Since we went at the end of COVID, they kept us up to date on the restrictions and process to get there. Every time the government made a change, they would also g ive us information the following day.
They also kept good communication and would answer sure questions quickly while on other agencies we tried, they would take several days.
Over all, I do recommend working with them. … – show
Thank you for the nice review. It was our great pleasure to assist you on your trip. I hope you enjoyed the beautiful scenery of Japan. I am sure there were some things we did not do well, but thank you for coming to Japan and using us.
Chiharu
Thank you for your wonderful review. We are so glad you are enjoying Japan. The guides raved about how nice you guys are. It has been our unparalleled pleasure to assist you on your trip. We look forward to seeing you in Japan again! Spring is also nice.
Chiharu
We just came back to the US after a month-long trip to Japan and can honestly say that Yumi’s help was an important factor that made this trip so successful. Because of it we can recommend her and your agency to other travelers without any reservations.
Rachel, Shauna and Piotrek … – show
It was our honor to assist you and Yumi enjoyed all the exchanges she had with you.
I hope you enjoyed Japan to the fullest.
Thank you so much.
Chiharu and Yumi
We cannot thank you enough for these kind words.
During your three-week trip, you experienced the heat of summer, the freshness of autumn, and even the first snowfall.
I hope you have enjoyed Japan to the fullest.
It was a great pleasure to meet you.
Thank you so much.
Chiharu
Immediately we knew that Omakase was going to be the agency we went with. We interacted with Chiharu who was extremely knowledgeable and good at asking questions to get to know our personality and help customize the trip.
She went out of her way to reserve, research, and book the perfect Japan trip.
Her assistance with all of the paperwork to apply for the visa and health requirements was sp ot on and we were approved very easily.
She booked us with a tour guide named Yuki. My best way to describe her was that she felt like having your very helpful and knowledgeable best friend on the trip with us. She guided us, modified bookings on the fly, and kept us laughing and learning the entire trip. And sent us wonderful photos after our trip.
This was by far the best Japan trip we’ve ever had and we will definitely be booking our travel with Omakase again.
Thank you Chiharu and Yuki for such an awesome tour of Tokyo, going the extra mile, and really caring about all of the small details! … – show
From Chiharu & Yuki
Thank you so much for the wonderful words!
More than anything else, we are glad you enjoyed Japan.
The weather was fickle, though: hot, rainy, and windy!
We look forward to seeing you again soon!
Thank you again!
Chiharu
They were super helpful in helping to get my paperwork in order for the tour.
My guide for the tour was also wonderful, very friendly, knowledgeable and engaging. I had a great time, and would recommend to anyone!
Thank you very much for choosing us. We are very happy to hear such wonderful words from you. Above all, we are most pleased that you enjoyed your stay in Tokyo despite these restrictions. Please come back to Tokyo again!
Thank you.
From Chiharu
Thank you very much for using us and a wonderful review. I'm glad you were able to experience feeding deer. We will be happy to assist you on your next trip, so please contact us again anytime.
Chiharu
Thank you for your kind review of our Mt Kurama tour! We are really glad you had a good time and that's amazing that you saw wild deer.
If you are ever interested in another nature and culture tour, we have many recommendations, like Lake Biwa in Shiga, or the Nakasendo hike, or many more, so please reach out for future travels.
From Dara (and passing on a big thank you from Michiko too!)
Thank you so much for participating the diving and excellent review! Now that you have obtained your license, so enjoy diving in the world's oceans!
If you are ever looking for exciting non-diving experiences in Japan, please feel free to contact us again!
From Takeshi
Thank you for joining our activity and posting 5 star review! As you know, tourism industry has been in a very difficult situation for more than a year, so your feedback was very encouraging for us!
When you planing for summer vacation, we will happy to support again, so feel free to contact us again. Stay healthy and enjoy your life in Japan!:)
https://omakase-tour.com/customized-holiday/
From Chiharu
It's really encouraging and nice to know that you think we are professional and friendly. Your kind support is always appreciated not only by me, also by Chiharu and Dara too.
Please feel free to contact us again if you have a chance to go to the region for business or travel. Not work too hard, lol.
Takeshi
Chiharu
Thank you so much for your excellent review and sending us a new inquiry about Sapporo trip! We will happy to propose your next trip. If you have any expats friends who want to travel in Japan, we'll be appreciated if you introduce us for them.
Chiharu:)
Thank you so much for your review!
It was great pleasure for us to visit Kochi with you. We enjoyed so much with you and Ta-chan. We'll appreciate if you could recommend Kochi for your expats friends and friends in Australia.
Thank you!
Takeshi & Chiharu